What does a birthday package include?
The birthday package includes 2 hours usage of the birthday area. Fun activities, food from the Funtopia birthday menu,1 x bottle water per child, 1 x juice per child and free birthday decorations.
Does everyone in my party have to sign participation waiver?
Yes, it is required for all participants on their first visit.
Does Funtopia provide a birthday cake? Yes, Funtopia provides you the option to choose one of the cakes that we offer with their respective prices. You can also bring your own cake which will incur additional payment of RM30.
Are we allowed to bring outside food for birthday party?
You are welcome to bring a fruit or vegetable platter. Any other food brought in will be charged RM100 for every 40 pax.
Can we add more time to our party room if we determine we would like to stay longer?
You can add more time to your party only if you prebook it. An additional charge of RM100 per hour would be added to your account total. No activities included.
Can our party return to jungle gym, fun wall, or caving system once our party time has elapsed?
As a thank you for choosing Funtopia to celebrate your birthday party, any birthday party guest can purchase additional time in a desired area at 30% off our rate.
Is there a limit on the number of adults that can attend a birthday party?
Yes. Number of adults should not exceed number of children participating. Please note we charge RM5 for each adult attending the party.
Is there required attire?
Yes. All participants entering the play area must wear clean and dry covered sports shoes. All participants must wear socks in the soft play area. No Crocs, sandals or slippers allowed.
Who is responsible for the children?
Parents and guardians are responsible for their children at all times and must remain on-site. Parents or guardian should never leave their children unattended.
Is there an option to reschedule a Birthday Party?
Yes! We understand that sometimes an unexpected issue arise, so if you give us at least 3 days notice we will reschedule your BP for another day /within the next 2 months/ at no extra cost, provided we have your requested time available.
Can I get additional services, like a piñata or a photographer?
Yes, you are able to do add-ons for your birthday party. Please check the prices for the add-ons from our reception or call us at our Hotline.