Birthday party FAQ

Home/Birthday party FAQ
Birthday party FAQ2017-09-12T06:13:33+00:00
What is safe to wear in Funtopia?2019-04-03T07:04:05+00:00

Close toe shoes and socks are required. We recommend comfortable clothes (sportswear)

How can I book a birthday party?2019-04-03T07:06:51+00:00

Call us at 224-432-5435, email us at glenviewevents@funtopiaworld.com or book online HERE

Does everyone in my party have to sign participation waiver?2019-04-03T07:06:15+00:00

Yes, it is mandatory for everyone to sign the waiver. In this way, each parent/guardian will be responsible for their own child.

What does a birthday package include?2019-04-03T07:06:36+00:00

The birthday pakage includes 2h. usage of the room or general area. If you request general birthday party area please discount $2 per child. – The activities you have choose; Required equipment for activity chosen; Slice of pizza or a hot dog with 1 bottle of water 500ml per child; Paper plates, napkins, spoons, table cloth; 6”x4” party invitations or electronic invitations; Jump in Air and Slide for BP guest of honor (only)

Are we allowed to bring outside food for a birthday party?2019-04-03T07:05:46+00:00

Only fruit or vegetable platters. Extra food and beverages are available in our facility at the front counter. No food or beverages in Soft Play area or Fun walls area.

Do I have to sign the waiver every time I visit?2019-04-03T07:06:01+00:00

No, once you signed the waiver, it is valid for two years.

Can we add more time to our party room if we determine we would like to stay longer?2019-04-03T07:05:00+00:00

You can only add time in the Fun Zone but since party rooms are pre-booked and need to be prepared for the next party – it is not possible to add more time in the party room.

Does Funtopia provide a birthday cake?2019-04-03T07:05:26+00:00

Funtopia does not provide birthday cakes.

Is there a limit on the number of adults that can attend a birthday party?2019-04-03T07:04:28+00:00

Yes. The number of adults cannot exceed the number of children.

Can I bring in goodie bags or balloons?2019-04-03T07:01:52+00:00

Yes!

Who is responsible for the children?2019-04-03T07:03:29+00:00

Parents or legal guardians are responsible for the children at all times.

Can guests in a cast, sling, splint, or brace of any kind, still play?2019-04-03T07:01:26+00:00

We do not recommend participating in Funtopia activities if you have any sort of physical injury or are in recovery.

Can our party return to jungle gym, fun wall, or caving system once our party time has elapsed?2019-04-03T07:04:45+00:00

One hour of play in the Fun Zone is included in the Birthday Package. Additional time for the attractions may be purchased depending on availability at that time.

What type of safety instructions are provided?2019-04-03T07:00:47+00:00

Funtopia requires all participants to watch a safety instructional video before entering fun zone. If you have any questions, you may ask your party host or any member of the Funtopia staff.

What is the cancellation policy?2019-04-03T07:07:41+00:00

We require 100$ non refundable deposit.

Are there height or weight restrictions for the attractions?2019-04-03T07:00:17+00:00

Yes, please refer to the tab attractions

Can I just bring in a cake/and or presents without a birthday party reserved?2019-04-03T06:59:40+00:00

We can try to accommodate you with a table in the general area depending on availability at that time. However, we strongly recommend booking your time in advance to make sure everything goes smoothly.

Do we eat or play first?2019-04-03T06:58:40+00:00

The birthday package gives you access to the Fun Zone for the first hour so that kids can first play and enjoy Funtopia attractions and then one hour in the private party room. During the second hours, food is served.

Do you provide Party Invitations?2019-04-03T06:57:35+00:00

Yes. You may download an editable invitation on our website.

Am I able to order both pizza and hot dogs for my party?2019-04-03T06:52:01+00:00

Fresh pizza is available but no hot dogs.

Are there any goodie bags included or available for purchase?2019-04-03T06:51:25+00:00

Funtopia does not provide goodie bags for purchase.

Can I add food/drinks on the date of the party?2019-04-03T06:31:39+00:00

You may add food and drinks by contacting us by email or phone 24 hours prior to the party.

Is the birthday child included in the number of participants?2019-04-03T06:30:57+00:00

Yes. The birthday child counts as one participant.

Is there a deposit/down payment required at the time of the booking?2019-04-03T06:30:07+00:00

A deposit of 100$ is required and non-refundable.

Will I have my own private party host/is there a gratuity fee for that host?2019-04-03T06:29:18+00:00

Funtopia assigns one host per party as courtesy. Gratuity for the host is up to your discretion.

What age children are considered participants and included in the final bill?2019-04-03T06:27:54+00:00

We have two groups of children – First group is jungle gym or toddler area and second group is general area. These two are priced differently. Admission for children under 6 months is free.

Are there any decorations provided?2019-04-03T06:27:09+00:00

Funtopia provides cups, plates, napkins and a table cloth.

Am I able to decorate the room/what decorations are allowed?2019-04-03T06:26:32+00:00

You are welcome to bring temporary decorations, balloons, party hats etc.… Piñatas are not allowed. Sticking anything on the walls or drilling of the walls is not allowed.

Can I arrive early to set up the room?2019-04-03T06:25:49+00:00

Please arrive 15 min. prior to your party so we can start the check in process. However, you will get an access to your room at the beginning of your hour. During the first hour the kids go to play on the attractions so you have the full hour to set up the room during that time.

Is there a minimum/maximum number of participants?2019-12-05T07:11:23+00:00

10 participants is the minimum. The maximum can be determined based on the capacity of the party room. If you have an exceptionally large party, there is always the possibility to rent the whole facility.

Will the climbing walls/jungle gym/ropes course etc. still be open to the public or is it just for my party?2019-04-03T06:23:30+00:00

Your party can access any attraction when ever they want however the attractions are open to public at all times unless your party has reserved the whole facility.

When do I need to give my final head count on the number of participants?2019-04-03T06:10:53+00:00

You need to specify the final head count when you are booking your party. We will charge you only for the actual number of participants with a min. of 8 kids.