BIRTHDAY PARTY FAQs
How can I book a birthday party?
You can book online, in person or by phoning (03) 9317 0413.
Is there a minimum number of children required?
Yes, party bookings are for a minimum of 8 children.
Do I have to pay a deposit?
In order to secure your preferred date and time, we require a deposit of $150.
What if I need to cancel?
If you cancel your party more than 7 days out, you will have the choice to re-book another date (within 6 months) or use the amount of your deposit in store credit with us. If you cancel within 7 days of your party, your $150 deposit will not be refunded.
When is final payment for my party due?
We ask that you settle your account upon arrival at Funtopia for your party.
When do I have to confirm guest numbers and party add-ons?
We will contact you on the Monday or Tuesday prior to your party to confirm any extras such as adult food platters, ice-cream cake and lolly bags.
You can adjust your numbers up to 4pm on the Wednesday prior to your party. This is the number of guests you will be expected to pay for on the day.
Does Funtopia provide a birthday cake?
Funtopia offers an ice-cream cake and other sweet treats for an additional fee. Alternatively, you are welcome to bring your own cake and we will store it in our refrigerator or freezer.
Do you supply free invitations?
We sure do! Download your invitations here:
Are we allowed to bring outside food into Funtopia?
No, we do not allow external food to be brought onto the premises.
Can we add more time to our party room if we want to stay longer?
You can add more time to your party but only if you pre-book (additional charges apply).
Is there a limit on the number of adults that can attend?
We don’t charge adults attending the party unless they wish to participate in the Climbing World session.
Is there required attire?
Yes! For Playground World parties, please make sure you have your Funtopia grip socks or bring your own socks. For Climbing World parties, please wear close toed shoes and pants or shorts as you will be harnessed.